Résumé


About me

Hi,
I'm Pieter Wittebol, 26 years old and working in the IT industry.
Yes, I registered my own (domain) name. And yes, I did indeed do it because I wanted this sweet email address:
If you are interested in hearing more from me after reading my résumé, don't hesitate to reach out.

Name: Pieter Wittebol
Address: Available upon request
Cellphone: Available upon request
Email:
Website: https://pieter.wittebol.be
LinkedIn: linkedin.com/in/pieterwittebol

Birthdate: May 28, 1991 (26 years)
Birthplace: Vilvoorde, Belgium
Nationality: Belgian
Driver license type B

IT Consultant
Dataflow
june 2016 – today (1 year and 5 months)

Medior System Engineer / PSA
Telesafe
june 2016 – today (1 year and 5 months)
  • On-site support agent on weekly or bi-weekly basis for several companies with up to 250 users
  • Second line support over phone and e-mail to mostly SMEs
  • On-site installations and interventions
  • Selling solutions fitting our customers' needs and assisting with the implementation of said solutions
  • Providing client, server and network support
    • Client
      • OS
        • Microsoft Windows: 7 through 10
        • Apple macOS: 10.6 through 10.12
        • Multiple Linux flavours
      • Office: 2010, 2013, 2016 and O365
    • Server
      • OS
        • Microsoft Windows Server: 2003 through 2016
        • Linux: CentOS, CoreOS, Debian, FreeBSD, Ubuntu
      • Email: Exchange 2010, 2013 and Online
      • Website management: Plesk, CPanel and DirectAdmin
      • Monitoring: HP iLO, Dell iDRAC, Solarwinds N-Able
      • DNS configuration
      • Deployment and maintenance of AV solutions: Symantec, Trend Micro, Sophos
      • Backup solutions: Veeam Endpoint Backup, Windows Backup, Symantec/Veritas Backup Exec
    • Network
      • WiFi: deployment and management of APs: Ubiquiti/Cisco/Netgear
      • Switching/Routing: HP/Cisco/Netgear/D-Link
      • Firewall: Fortinet/pfSense/Watchguard/Netgear

Infrastructure & Project Developer
ALTEC Industrial Identification nv/sa
january 2014 – june 2016 (2 years)
  • Improving business intelligence through development of SSRS-reports to be deployed within CRM / ERP
    • SQL Server: 2012
    • BIDS: SSRS, SSIS
    • CRM: Exact Synergy
    • ERP: Exact Globe
  • Client, server and network infrastructure maintenance
    • Client: Windows 7, 8.1, 10
    • Server: WS2003, WS2008 R2, WS2012 R2, Azure, Exchange 2010, Debian, CentOS
    • Network: DHCP, TCP / IP, DNS, Routing
    • Other: Active Directory, GPO, Remote Desktop, Printer Management, Antivirus, Firewall
  • Developing, implementing and maintaining internal services and solutions
    • WebDev: HTML, PHP, CSS, Javascript, jQuery, Bootstrap, XML, XSLT
  • Managing internal communications
    • Yammer
  • Online marketing
    • SEO: Google Analytics, Google Web Master Tools
    • SEA: Google Adwords, LinkedIn Advertising
    • Other: Newsletters, Corporate blog
  • Webmaster / Website maintenance
    • Magento back end
  • Developing, deploying and maintaining custom label printing and barcode scanning solutions and projects
    • Software: Seagull BarTender, Europlus Nicelabel, TracerPlus, Sysdev Kalipso
    • Printer Languages: TSPL2 / ZPL2
    • Basic Scripting: VBScript, Python
  • Providing second line support
  • Assist, train and manage first line support engineers
  • On-site installations, integrations and interventions
  • All-round technical ninja

Technical Support
ALTEC Industrial Identification nv/sa
january 2012 – december 2013 (2 years)
  • Providing technical support according to SLA’s over the phone, via email or on-site
  • Support includes both software and hardware
    • Development
    • Installation
    • Repair
    • Maintenance
  • Configuration of print templates in BarTender and Nicelabel
  • Configuration of middleware applications for automated printing solutions
    • BarTender Commander
    • Nicelabel Automation
  • The tools used in delivering support are TeamViewer, GoToMeeting, JoinMe and Dropbox

  • Office 365
  • Awingu
  • ITIL 2011 Foundation in IT Service Management - Kluwer
  • Windows Server 2012 R2 / SysAdmin - Cevora
  • SQL Server Reporting Services

  • 2009-2012
    Erasmus Brussels

  • 2003-2009
    Highschool
    Maria Assumpta Lyceum (Laken)

  • Nederlands: native speaker
  • Français: fluent
  • English: fluent
  • Deutsch: basic

  • Professional mindset
  • Analytical skills
  • Experienced in technical sales
  • Experienced in technical support
  • Dares to think outside of the box
  • Clean, neat appearance
  • Flexible attitude
  • Team player

  • Cyber security
  • Upcoming technologies
  • Rockclimbing
  • Science fiction
  • Music
  • Motorcycling
  • Scouts (12 years)
  • Webdesign
  • Swimming
  • Photography
  • Auto racing

Available upon request